Delete Account / Data

SketchStep doesn't require an account

SketchStep doesn't require you to sign up or create an account to use the app, so there's no account to "delete" in the traditional sense. We don't collect your name, email address, or other directly identifiable personal information through the app itself.

Deleting your local drawing progress

Your lesson progress, drawings, and settings are stored locally on your device. You can remove all of this data at any time by uninstalling the app:

• iPhone or iPad: Press and hold the SketchStep app icon, tap "Remove App," then confirm "Delete App."
• Android: Press and hold the SketchStep app icon, tap "Uninstall," then confirm.

Uninstalling the app permanently removes all locally stored progress and drawings from your device.

Requesting deletion of uploaded content

Certain optional features (for example, uploading a photo as a drawing reference) may send content to our servers so we can provide that feature. If you've used a feature like this and want that specific data deleted, email us at support@sketchsteps.com with a description of what to delete. We'll process your request and confirm once it's done.

Subscription and payment data

In-app purchases and subscriptions are processed by the Apple App Store or Google Play, not by us directly — we don't have access to your payment details. To review or delete payment information on file, manage it through your Apple ID or Google Play account settings.

Questions

If you're not sure what data applies to you or need help with anything above, contact us at support@sketchsteps.com and we'll help sort it out.